Does the Vehicle Owner Need To Be Present During Pickup and Delivery?

If you won’t be available during your vehicle’s pickup and delivery times, find someone to act on your behalf. This person should be at least eighteen years of age, and they must be able to communicate with the vehicle mover about all the details of the process. Here are some reasons why someone needs to be present during pickup and drop-off:

Inspecting the Vehicle

Before transporting your vehicle, the delivery driver inspects your car for any issues, such as dents, scratches, or paint chips. During this time, you or your designated representative work with the driver to make note of any pre-existing issues. Checking the automobile before shipping it helps confirm that it wasn’t damaged during the move. After inspecting the car, you or your representative signs a vehicle condition report stating that the information is accurate.

When the car gets delivered, it’s inspected again to determine whether any damage has occurred during transportation. If you notice any new marks, inform your vehicle mover immediately to file a claim. When vehicles are delivered in good condition, the auto shipping company and designated recipient sign the final inspection report and complete the transaction.

Handing Over the Keys

A transporter requires keys to move the vehicle onto and off of the truck, meaning someone needs to be present to give them the car keys. Before your pickup time, prepare all the necessary keys for the driver to simplify the process. The driver and your representative can document the key transfer by adding details to the inspection report. When relocating your vehicle, professional movers store your keys safely to prevent them from getting lost or stolen.

Upon drop-off, the auto-shipping professionals give the keys to the vehicle owner or their representative. Once you receive the car, confirm that you have the right set of keys before the transporter leaves. You may also inspect your keys to make sure they are in good condition and free from cracks or bends.

Communicating With the Company

Having someone present during pickup and delivery allows them to speak directly with the shipping specialists. If your vehicle has low clearance, you or your representative can request that the driver load the car with extra caution. When the company is collecting your car, your representative will confirm the delivery time and location. If there are any changes to the address or time, your representative communicates the details with you and the movers.

If the delivery address has specific instructions, such as placing the vehicle in a particular parking spot, the person at pickup can inform the driver of the requirements. During drop-off, if the vehicle has mechanical problems, your representative and the driver may discuss them right away and inform the moving company. The organization will inform you or your representative of any payment balances after delivering your vehicle.

Securing the Automobile

Before giving your vehicle to the movers, verify the driver’s identity by checking their company ID. As a vehicle owner, you can leave this task to someone you trust to confirm that you are dealing with the right service provider. This trusted individual can compare the transport company details with those provided by the driver before completing the transaction.

An authorized person fills out and signs delivery forms showing that the car has been dropped off and is in good condition. They also guide the driver to park the car in a safe place, like a garage or a private parking area. Your representative can place your keys in a secure key holder to keep them safe until you can access them.

Hire an Experienced Vehicle Mover

During pickup and delivery, you can choose a trusted friend or family member to interact with the auto shipping company. This person signs the required documents, assists in inspecting the vehicle, receives your keys, and secures your car. Reputable shipping companies will inform you of their pickup and delivery policies before moving your car. Contact a credible vehicle mover today to learn more about shipping your automobile.